Refunds & Cancellations

ONE Concept understands that events occur and schedules change. Because of the nature of this business, presenters are scheduled, expenses are paid and arrangements are made to accomodate the number of registrants.

We have a NO REFUND policy. If you cancel registration prior to 30 days before the event, we would gladly offer you a credit and you may use that at a future show.

Any third party bookings, (eg. hotel rooms, online courses) will have a NO REFUND policy, no matter on the timing.  

ADA Accommodation Policy

ONE Concept is committed to providing reasonable accommodations for qualified individuals with disabilities in a fair and equitable manner and in accordance with applicable federal and state law in the United States and provincial and federal law in Canada. We seek to promote a diverse and inclusive community.

Conflict of Interest Statement

ONE Concept is committed to the highest standards of honesty and integrity and expects all leadership, educators and sponsors to exercise appropriate ethical and business judgment at all times

Grievance Policy

ONE Concept has established a mechanisms to promote fast and efficient resolution of issues. Our customers should feel comfortable discussing issues with our experienced management team of health care professions. Please contact us 

Privacy Statement

ONE Concept is committed to respecting your privacy. We recognize your need for reasonable control of personally identifiable information that you share with us. Because we respect your privacy, we always handle this information in a safe and responsible manner.

We will only send you our email newsletter if you opt-in on the member profile page.

We will not show your email address anywhere on our public website.

We will not sell, rent or lease your personally identifiable information to other companies. We will not share your personal information with a third party company without your permission. Contact: Should you have any concerns about our privacy policy, please contact us.